Customer Happiness

Customer Happiness Staff shall commit to the following:

 

  • Receiving customers in a friendly way and treating them with due care and respect.
  • Providing customers with excellent and high-quality service.
  • Addressing customers’ applications, attending to their requests with no delay, and responsively exerting utmost effort to meet their needs.
  • Giving accurate information about Beit Al Khair Society and requirements in a clear way.
  • Simplifying procedures and reducing service delivery time.
  • Answering phone calls, receiving applicants and visitors, and communicating with the departments concerned to guide customers to the right place in view of their requests.
  • Showcasing and promoting of Beit Al Khair society and programs in a professional way.

 

To deliver excellent service, customers are kindly requested to consider the following:

 

  • Showing appreciation and respect to the Beit Al Khair Society staff.

  • Responding adequately to the queries of service providers to help deliver a better and timely service.

 

 

Abdeen Taher Alawadhi

General Manager

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